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CSR Guest Experience Workbook Product Image

The Ultimate Veterinary Guest Experience Workbook


Product Details

A workbook for learning to deliver the ultimate client experience in a veterinary hospital has finally arrived! Includes a phase orientation checklist, exercises and assignments for trainees, infographics, and more! 

Chapters include: 

- The ULTIMATE Veterinary Guest Experience: Phone Skills and Guest Service Sharpener 

- Become the "Dream Employee" 

- Guest Bonding 

- and more!


CSR Workbook Price $40.00

Shipping Information: All of our physical training resources ship via USPS, and shipping is always free. Once your order is placed, it will be carefully packaged and on its way to you as quickly as possible. You’ll receive a confirmation email with tracking details when your items ship.

Questions? Email us at consulting@encorevet.com

Encore Vet Group

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