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In-Person Event: The Ultimate Veterinary CSR Bootcamp

Date: March 3, 2026

Time: 8am - 4pm

Location: Houston, TX

Are you ready to elevate your skills, connect with like-minded professionals, and unlock new opportunities? Our veterinary CSR bootcamp roadshow is your chance to dive deep into the key competencies of your role, collaborate in hands-on group activities, and practice actionable goal-setting to share with your practice leadership. This interactive workshop series is designed to empower you, inspire you, and provide fresh insights through networking with others who share your passion for client care. 

This course will provide information and workshop-style exercises on the foundation of the CSR role - to "Show them how you CARE," C compliance, A appointments, R responsiveness and E experience.


These bootcamps are open to all independent practices!


This is an in-person event and will be held at:

Gulf Coast Veterinary Specialists

8042 Katy FWY

Houston, TX 77042

Travel, lodging, and ground transportation are the responsibility of each attendee.


PLEASE READ - Registration & Team Enrollment:

Purchase the number of seats you need for your team by adding multiple seats to your cart at checkout. After completing your purchase, you’ll assign each seat (registration code) to a specific team member through your account. More detailed step-by-step instructions will be sent via email after purchase.


DateClass TypeAddressCityStatePrice
03/03/2026 8:00 AM - 4:00 PM CST Classroom 8042 Katy FWYHoustonTX$225.00

Learning Objectives

1

Gain a working clarity on the major competencies of the role.

2

Use group work to develop practical uses

3

Practice goal-setting to take back to practice leadership

Testimonials

"I had such a great time - this was a fantastic experience! It was wonderful connecting and working alongside such fun and knowledgeable fellow vet CSRs!"

~ 2025 CSR Bootcamp Attendee

— A Client

"I really enjoyed this class and learned some new ways to do old things and new ideas to take back and discuss with the Manager and Doctor about bringing to our clinic to make things smoother and more inviting."

~ 2025 CSR Bootcamp Attendee

— A Client

"This was my first training as a CSR and I think it was perfect!"

~ 2025 CSR Bootcamp Attendee

— A Client

Meet Your Instructor

Carol Hurst

Carol Hurst is a driving force in the veterinary field, drawing from her experiences as an LVT and over a decade in practice leadership. Her passion lies in empowering others, especially those in management roles, by sharing the wealth of knowledge she’s accumulated over the years. From leadership articles, to podcast guest to community involvement as President of a local manager group, Carol’s contributions reflect her deep commitment to advancing veterinary practice leadership. She has influenced countless professionals, offering practical strategies to navigate the complexities of veterinary management. Her special interests are training on proven techniques for the CSR Role, Team Culture, Communication, Strategic Planning and Marketing Techniques. 

Her dedication to education and mentorship has been at the core of her work, whether teaching with Patterson University, facilitating educational workshops or speaking at industry events. Now fully immersed in her role at Encore Vet Group, Carol continues to help others create positive, impactful change within their practices.


Questions? Email us at consulting@encorevet.com

Encore Vet Group

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